If Vidyard detects that your device may not be able to create a smooth recording (2 or less CPU cores), we’ll automatically enable Lite Recording on your behalf. Lite Recording mode uses an alternative encoding method that is less demanding on devices with lower processing power. If you’re having trouble with the browser extension, try the desktop app as an alternative.Īpplies to: the browser extension, desktop app, and recording from your library ().Check your upload speed - you’ll want at least 5mbps.Check your device’s memory usage in the Activity Monitor (MacOS) or Task Manager (Windows) - if your device is low on RAM, it may affect Vidyard’s transcoding speed.On Windows: CTRL + Alt + delete > then select Task Manager.On MacOS: go to Applications > Utilities > Activity Monitor.Check your computer’s Activity Monitor (MacOS) or Task Manager (Windows) to identify and close unnecessary programs using a lot of CPU or that may be running in the background.Check your battery level - we recommend recording when you’re plugged into a power source.Close any unused browser tabs, apps and programs.CPU load is the amount of resources being used by your computer to process and run multiple apps or programs at the same time.Ī lower CPU load should help to produce a smoother recording.
Common fixes to improve your recordingsĮach of the following recommendations are designed to reduce the CPU load on your computer. If you’re recording with the Vidyard browser extension, desktop app, or from your library on, you can also try using Lite Recording mode. Below are some simple steps that you can take to help avoid this problem and improve the quality of your recording. There are a number of reasons why a recording may appear choppy, laggy or have audio/video fall out of sync. Some common fixes to resolve problems with video quality 🔧 If you have a video file without sound and an audio file, and you dont want to re-encode anything: ffmpeg -i video.mp4 -i audio.mp3 -c copy output.mp4 If you want to re-encode the audio: ffmpeg -i video.mp4 -i audio.mp3 -c:v copy -c:a aac output.
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